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Privacy Policy

This Privacy Policy (“Policy”) explains how your personal information is collected, used, shared, and processed when you access or use our website and related services (collectively, the “Services”). It also describes your rights and choices regarding your information and how you can contact us about our privacy practices.

By accessing or using our Services, you agree to this Policy. If you do not agree, please do not use our Services.

1. Information We Collect

Type of InformationExamplesCollection Purpose
Personal IdentificationName, address, email, phone numberOrder processing, account creation, support
Payment & TransactionPayment method, transaction historyPurchase processing, refunds
Device & TechnicalIP address, browser/device type, cookiesSite optimization, security, analytics
CommunicationEmails, chat records, call transcriptsCustomer service, order confirmation

We do not knowingly collect personal information from children under 18 years old.



2. How We Use Your Information

Your data is only used for legitimate business purposes, such as:

  • Fulfilling and managing purchases
  • Processing payments and providing refunds
  • Responding to your inquiries and requests
  • Sending updates, promotions, or newsletters (with opt-out option)
  • Improving and customizing our website
  • Complying with legal obligations


  • 3. Cookies & Tracking Technologies

    We use cookies and similar technologies to:

  • Enhance your user experience
  • Remember preferences
  • Analyze site usage
  • Deliver relevant ads
  • You may adjust your cookie preferences in your browser settings. Blocking all cookies may affect website functionality.



    4. Sharing Your Information

    Recipient TypeReason for SharingExamples
    Service ProvidersFulfillment, payment, IT, marketing, analyticsShipping companies, payment gateways
    Legal AuthoritiesCompliance with laws or government requestsTax reporting, fraud prevention
    With Your ConsentAs directed by youReferrals, reviews

    We do not sell your personal information.
    We require third-party partners to comply with strict data protection standards.



    5. Data Security & Retention

  • We implement industry-standard safeguards (SSL encryption, access controls).
  • Your information is retained only as long as necessary for our operations and per legal requirements.
  • In case of a data breach, we will take prompt corrective action and notify affected users per U.S. law.


  • 6. Your Rights & Choices

    RightDescription
    AccessRequest a copy of your personal data
    CorrectionUpdate/correct inaccurate or incomplete information
    DeletionAsk us to delete your data (subject to legal exceptions)
    Opt-OutUnsubscribe from promotional emails at any time
    Do Not TrackConfigure your browser to send “Do Not Track” signals

    To exercise these rights, email us at: service@mail.tgkdmall.com



    7. Children’s Privacy

    Our Services are not intended for minors under age 18. If we learn that we have collected personal information from a minor without parental consent, we will promptly delete it. Parents/guardians may contact us to request removal.



    8. Changes to This Policy

    We may update this Policy from time to time. Any changes will be posted on this page with an updated revision date. Please review periodically.



    9. Contact Us

    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
    Email: service@mail.tgkdmall.com